Question 1

Do you require a contract to start services?

Accepted Answer

No — we operate with no contract for the first month. If you are happy with our services, we can then agree to a contract which may include a better rate.

Question 2

How is your pricing structured?

Accepted Answer

Our standard rate starts at £13.99 per hour for all types of guards, including dog units. Specialist personnel, such as ex-police or ex-military officers, are available at a tailored rate.

Question 3

Do I need to pay anything upfront?

Accepted Answer

No — we don’t require any upfront payments. Billing starts once the service begins.

Question 4

How flexible are your payment terms?

Accepted Answer

We offer flexible payment options — you can pay weekly or monthly, depending on what works best for you.

Question 5

What equipment do your guards have?

Accepted Answer

All our guards are fully equipped with high-visibility uniforms, body cameras, radios, and any other required security equipment.

Question 6

Do you provide real-time updates from your guards?

Accepted Answer

Yes, we provide real-time updates through a dedicated WhatsApp group for each site. Our guards send regular patrol updates, including photos and reports, to keep you informed.

Question 7

Do you have a control room?

Accepted Answer

Yes — our control room operates 24/7 to monitor and support our guards, respond to incidents, and ensure smooth operations.

Question 8

How quickly can you deploy guards to a site?

Accepted Answer

In most cases, we can deploy guards within 24 hours, and for urgent requirements, we aim to respond on the same day.

Question 9

Can I request additional security measures?

Accepted Answer

Yes — we can provide additional services such as CCTV monitoring, mobile patrols, and dog units based on your needs.

Question 10

How do you ensure the quality of your service?

Accepted Answer

We regularly monitor guard performance, conduct site visits, and maintain open communication with clients to ensure high standards are met at all times.